The Pines of Mount Lebanon

We have been incredibly grateful for and appreciative of the very personalized care and attention that our mom has received at The Pines of Mt. Lebanon. We are managing her care from afar, and have found The Pines, most especially Tammy, the Executive Operations Officer, to be incredibly communicative and highly responsive – giving up weekends, evenings, and holidays to tend of our mom’s needs and to proactively provide us with real time updates. We have no doubts that Tammy and her staff have our mom’s best interests at heart and top of mind, including monitoring any changes in her health that require escalated care. Tammy has given us incredible peace of mind; the depth of her experience and compassion have been readily apparent from our first interaction with her and consistent over the past few months that our mom has been at The Pines.

My mother recently took up residence at the Pines of Mt. Lebanon. I met with Tammy, the director, several days prior to moms arrival. She is terrific and the staff has been outstanding. Dona gave me a tour and I was very impressed. It’s been a month and my review is 5 stars….nothing is perfect of course but Tammy does a wonderful job as well as the staff. They care!! Don’t hesitate if a lived one needs assisted living

Our family has had an absolutely wonderful experience at The Pines of Mt. Lebanon, and I can’t recommend The Pines more highly. In a moment when our Dad was in need of care, and time was of the essence, Tammy went above and beyond to expedite his entry and warmly welcome us. She is a natural problem solver with over 30 years of nursing experience, and it’s immediately clear that her lifelong passion for caregiving drives her to do whatever she can to help, even making herself available on evenings and weekends. The dedicated staff of nurses is top notch. Needless to say, we could not be more grateful.

I moved in on Sunday, March 29th, a week ago and the Pines has exceeded my expectations!!! The staff are wonderful from the gentleman who does the Laundry to the Executive Director – they treat the residents like adults and are welcoming in every way. I do feel like I’m at a luxury resort where I’m respected, valued, and heard. Thank You. Mark

I needed to find a personal care home for my aunt on very short notice after she fell and didn’t recover well during rehab. After visiting three other locations, I chose The Pines because of their personal warmth and investment in the residents. My aunt was a big challenge, physically, mentally, and emotionally, and all the staff members were exceeding kind and patient. I truly believe they brought her joy in her final days because of their attentiveness, care, and humor. Tammy, the Executive Director, was always knowledgeable, responsive, and helpful in discussing any issues with my aunt, and all of the staff members were exceptional in every respect. My deepest gratitude to all of you, Anthony.

I cannot say enough wonderful things about The Pines of Mt. Lebanon. Over the years, we have had multiple family members stay there, and every single experience has been exceptional. When you’re trusting others to care for people you love, it means everything to know they are treated with kindness, dignity, and genuine compassion, and that is exactly what the staff at The Pines provide every day. The entire team is incredibly attentive, professional, and warm. They take the time to get to know residents and their families, and it truly feels like a community rather than just a facility. One thing that has stood out to our family is how quickly and effectively they respond to the call bell. It’s reassuring to know that when a resident needs something, help arrives promptly and with a positive attitude. The staff consistently go out of their way to make sure everyone is comfortable, safe, and cared for. Tammy, the Executive Operations Officer, is a wonderful example of this dedication. She truly goes above and beyond, always making herself available to listen, help solve concerns, and ensure that residents and families feel supported. Her leadership and genuine care make a real difference in the positive environment there. If you are looking for a place where your loved ones will be treated with respect and compassion, The Pines of Mt. Lebanon is truly outstanding. Our family is incredibly grateful for the care, kindness, and professionalism they show every single day.